Enforcement Agent (EA) roles and High Court Enforcement Officers (HCEO) are field-based, enforcing court orders on behalf of both local and central government and in areas of criminal and civil fines and unpaid civil court orders.
Roles in the field can be pre-court activity, surveillance, address checking, serving of orders, documents to re-engage customers without a court order. This is often in areas of utility companies or finance houses, where face to face contact is more appropriate.
Mobile roles exist that are driver based, linked to enforcement related roles but not with the physical requirements. Roles exist in vehicle identification, for example, ANPR (Automatic Number Plate Recognition) operations.
Back office roles exist in all areas from data and analytics, trace, legal and compliance, client and account management, HR, contact centres and for logistical and planning purposes across a myriad of judicial service environments.